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Salesforce ADM-201 Exam Sample Questions


Question # 1

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

A.

Ensure the Market Segment field on the Lead is mapped to right field on Account.

B.

Ensure Account has a field that has the exact same name as the new Lead field.

C.

Write a Validation Rule to ensure the Account has a value in that field.

D.

Write a record-triggered flow to copy the custom field from Lead to Account.



A.

Ensure the Market Segment field on the Lead is mapped to right field on Account.


To ensure Market Segment field from Lead is copied to converted Account
record in routine manner without manual intervention , an administrator should ensure Market Segment field on Lead is mapped to right field on Account using Lead Field Mapping tool under Lead Settings. This tool allows mapping custom fields from Lead object to custom fields on Account , Contact , or Opportunity objects so that data is transferred when leads are converted . For example , an administrator can map Market Segment field on Lead to Market Segment field on Account using this tool . Ensuring Account has a field that has same name as new Lead field , writing validation rule , or writing record-triggered flow are not necessary for copying custom fields from Lead to Account .
References: https
:// help . salesforce . com / s / articleView ? id = sf . leads_custom_field_mapping . htm &
type = 5





Question # 2

When a cloud kicks Opportunity closes, the company would like to automatically  create a renewal opportunity. Which two automation tools should an administrator use to accomplish this request?
Choose 2 answers

A.

Approval Process

B.

Flow Builder

C.

Opportunity sharing rule

D.

Validation rule



B.

Flow Builder


D.

Validation rule


Flow Builder and Process Builder are two automation tools that should be
used to accomplish this request. Flow Builder can be used to create a flow that defines the logic and actions for creating a renewal opportunity, such as setting the stage, close date, and amount. Process Builder can be used to create a process that triggers the flow when an opportunity is closed won.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5https://help.salesfor
ce.com/s/articleView?id=sf.process_overview.htm&type=5





Question # 3

Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

A.

Re-open the Case.

B.

Send email notifications.

C.

Change the Case Priority.

D.

Re-assign the Case.



B.

Send email notifications.


D.

Re-assign the Case.


Case escalation rules are used to escalate cases that havenot been resolved within a certain time frame by changing the case owner, sending email notifications, or triggering workflow actions. You can use these actions to alert the appropriate users or groups when a case needs urgent attention or
escalation.
References:https://help.salesforce.com/s/articleView?id=sf.customize_caseesc.
htm&type=5





Question # 4

Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?

A.

Today

B.

Favorites

C.

Utility Bar.

D.

Home Page.



C.

Utility Bar.


Utility bar is a feature that is available in a Lightning app where visibility is
limited to the Salesforce mobile app. Utility bar allows users to access common productivity tools, such as notes, history, recent items, and more, from any page in the app.
References:https://help.salesforce.com/s/articleView?id=sf.app_builder_utility_bar.htm
&type=5





Question # 5

The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time. What tool should the administrator use to replace the workflow rules?

A.

Quick Action Flow

B.

Before Save Flow

C.

Scheduled Flow

D.

Screen Flow



B.

Before Save Flow


Before Save Flows are a type of record-triggered flow that run before a
record is saved and can update fields on that record without any additional actions or DML operations. They are faster and more efficient than workflow rules or process builder for simple field updates when a record is created or updated.
References:https://help.salesforce.com/s/articleView?id=sf.flow_concepts_before_save_update.htm&type=5




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